The Consumer Rights Act 2015 consolidates eight existing laws, including the Sale of Goods Act 1979 and the Unfair Terms in Consumer Contracts Regulations 1999 and incorporates new legislation regarding digital and online content.
This course, brought to you by The Motor Ombudsman, is targeted at businesses within the Motor Industry needing to train their staff on the new European Directive for Alternative Dispute Resolution (ADR). However, the information is also applicable to anyone who wishes to learn how this new consumer legislation may impact upon them and their business.
The UK has chosen to adopt in full a new key piece of legislation - the EU’s GDPR (the General Data Protection Regulation). This law will apply to all businesses and will enforce new guidelines and new regulations to follow when handling and storing data. It is crucial to ensure your business can comply with this new legislation.
This course is aimed at those involved in the handling of people’s information as part of their day to day role, providing a GDPR overview. Learners will understand the key principles and process under the regulation and what their roles and responsibilities include.